Certifications Lynda > Delivering Bad News to a CustomerHow to be effective with customers when outcomes aren’t looking to good. By user, 3 years1 year ago
Certifications Lynda > Listening to CustomersImportant skill to possess to achieve their goals. By user, 3 years1 year ago
Certifications Lynda > Retail Customer ServiceLearning strategies for retail experiences. By user, 3 years1 year ago
